Salesforce.com (NYSE: CRM) is an online software as a service (SaaS) company distributing business software, in which access to business software is purchased on a subscription basis and hosted offsite. It is best known for its Customer Relationship Management (CRM) products, which it delivers to businesses over the internet using the SaaS model.'

Besides Saas, Salesforce.com also offers a complete online development platform, an application exchange platform, integration with Google Docs and lots of collaboration features.

Super flexible and easy customizable. State of the art and market leader in cloud computing.

For more information you can go to the Salesforce.com Tip Sheets and User Guides which are availabie in printable PDF format.